Contact
Talk to a human.
No web forms, no chatbot, no ticket queue. Pick up the phone or send us an email — the person who replies is on our development team in Bettendorf, Iowa.
Sales
Evaluating the suite, volume pricing, multi-year prepay, site licenses, procurement.
- sales@criticalpdf.com
- Phone
- 800-355-0450
- Hours
- Mon – Fri, 8 AM – 5 PM Central
Support
Start with the documentation — it's free and covers installation, deployment, templates, and troubleshooting. Hands-on help beyond the docs is billed at $180/hr, always quoted first. Found a bug? Report it — that's free and welcome. Trial users: include your suite version (Settings → Help / Support).
- support@criticalpdf.com
- Phone
- 800-355-0450
- Hours
- Mon – Fri, 8 AM – 5 PM Central